Privacy Policy

This Privacy Policy governs the manner in which ColdCloud (powered by Beyond Wireless Technologies Ltd) collects, uses, maintains, and discloses information collected from users (each, a "User") of the ColdCloud system, either via the website at https://p3.beyondwireless.co.za ("Site") or via the ColdCloud APP ("APP"), on either iOS or Android. This privacy policy applies to the Site, APP, and all other products and services offered by ColdCloud.

Personal Data Collection and Processing

We may collect personal identification information from Users in various ways, including when Users visit our Site or APP, fill out a form, and engage in other activities, services, features, or resources available on our Site or APP. Users may be asked for, as appropriate, their name, email address, phone number. We collect personal identification information from Users only if they voluntarily submit such information to us. Users can refuse to provide personally identifiable information, except it may prevent them from engaging in certain Site or APP activities.

Non-Personal Data Collection

We may collect non-personal identification information about Users whenever they interact with our Site or APP. This information may include the browser name, type of computer or smart device, and technical information about the User's means of connection to our Site or APP, such as the operating system and Internet service providers used, and other similar information.

Use of Cookies

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, note that some parts of the Site may not function properly if cookies are refused.

Purpose of Data Collection and Processing

ColdCloud collects and uses User's personal information for the following purposes:

• - To improve customer service
  Information provided helps us respond to customer service requests and support needs more efficiently.
• - To improve our Site or APP
  We may use feedback provided to enhance our products and services.
• - To send periodic emails
  We may use email addresses to respond to inquiries, questions, and other requests.

Data Security Measures

We employ appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored on our Site or APP.

Data Sharing and Disclosure

We do not sell, trade, or rent User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

Users may encounter advertising or content on our Site or APP that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites may have their own privacy policies.

Changes to this Privacy Policy

ColdCloud may update this privacy policy at any time. We will revise the updated date at the bottom of this page. Users are encouraged to frequently check this page for changes. Continued use of the Site or APP signifies acceptance of the modified policy.

Your Rights

Users in the European Union have specific rights under the General Data Protection Regulation (GDPR) including the right to access, rectify, and erase their personal data. To exercise these rights or for any privacy-related queries, please contact Support.

Your acceptance of these terms

By using this Site or APP, you indicate your acceptance of this policy. If you do not agree, please do not use our Site or APP. Continued use after changes to this policy are posted signifies acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Support

support@beyondwireless.co.za